VietJet Boarding Pass & Passport Details: How to Download, Print, and Update Before You Fly (2026)
✅ Last verified on-the-ground: 2026-07-17
Your VietJet boarding pass is a PDF or mobile barcode you receive after online check-in opens (typically 24 hours before departure). You can download it from the VietJet website, the VietJet Air mobile app, or the confirmation email, and print it at home or show the mobile version at the gate. Planning the wider region? Our Southeast Asia backpacking hub covers the full multi-country route.
This guide was cross-checked against the official VietJet Air website and the airline’s current fee schedule on 17 July 2026, and matches what Indian travellers report on recent Vietnam, Thailand, and Singapore routes. It covers the three things people search for: how to get the pass on phone or paper, how to fix a passport number entered wrong at booking, and what passport validity rules VietJet enforces at the gate.
Quick Answers
| What | Answer | Price (INR) |
|---|---|---|
| Check-in opens | 24 hours before departure (closes 30 minutes before) | — |
| Online check-in | Free on website and app | — |
| Airport check-in counter | Available, longer queues | — |
| Boarding pass format | PDF (download), mobile barcode, or printed A4 | — |
| Passport number change fee | Around ₹2,429 (~660,000 VND or ~$25.21) per passenger per flight segment | ₹2,429 |
| Passport number change method | Online via “Manage my booking” or contact centre | — |
| Passport validity required | At least 6 months beyond travel date, plus 2 blank pages | — |
| Name change fee | Around ₹7,286 (~1,980,000 VND or ~$75.64) | ₹7,286 |
| Mobile pass accepted at gate | Yes, on VietJet app with valid ID | — |
| Where to download | vietjetair.com → Manage booking, or VietJet Air app | — |
Note on currency: 660,000 VND ≈ ₹2,440 at the current rate of 1 VND = ₹0.0037.
What Is a VietJet Boarding Pass?
A VietJet boarding pass is the document that proves you have checked in for your flight. It contains your name, booking reference (PNR), flight number, seat, gate, and a scannable barcode. For Indian passport holders, it does not replace the passport itself. You still carry your physical passport for identity checks at security, the boarding gate, and on arrival.
There are three valid formats:
- Mobile boarding pass: a barcode shown in the VietJet Air mobile app
- Digital PDF: downloaded from the website or confirmation email
- Printed A4: printed at home or at an airport kiosk
All three are accepted at VietJet gates across Vietnam, Thailand, Singapore, Malaysia, and Indonesia. Some airports (older terminals in secondary Vietnamese cities) occasionally have barcode scanner issues with mobile passes, so a printed backup is cheap insurance. Compared to AirAsia’s boarding pass and add-on rules for Indian travellers, VietJet’s process is simpler but its passport-matching requirement is stricter.
How to Download Your VietJet Boarding Pass (Step-by-Step)
Option 1: Through the VietJet website
- Open vietjetair.com on your phone or laptop.
- Click “Check-in” in the top menu (or go to “Manage my booking” → “Check-in”).
- Enter your booking reference (6-character PNR, usually starting with a letter) and last name exactly as printed on the ticket.
- Confirm passenger details, select or confirm your seat, and tick the check-in box.
- The boarding pass appears as a PDF. Tap Download to save it, or Print to send it to a printer.
Option 2: Through the VietJet Air mobile app
- Download “VietJet Air” from the App Store or Google Play (free).
- Open the app, tap “Check-in” on the home screen.
- Enter booking reference and last name.
- The mobile boarding pass loads with your barcode. Screenshot it as a backup in case the app crashes or loses signal at the gate.
Option 3: From the confirmation email
When you complete online check-in, VietJet sends a confirmation email with the boarding pass attached as a PDF. Open it on your phone, save to Files or Downloads, and present at the gate.
Subodh’s Pro Tip: Screenshot every boarding pass the moment you download it. Mobile passes that depend on app login have failed for travellers when the airport Wi-Fi dropped. A screenshot works offline, every time.
How to Print Your VietJet Boarding Pass
At home (before leaving for the airport)
- Download the PDF from the website or email.
- Print on plain A4 paper, portrait orientation, no scaling.
- Fold in thirds and keep with your passport.
If you do not own a printer, most Vietnamese and Thai hotels will print one page for free or a nominal fee (around ₹18-₹37 (~5,000-10,000 VND or ~$0.19-$0.38), around ₹57-₹115 (~20-40 THB or ~$0.60-$1.19)).
At the airport
- Self-service kiosks: Available at Tan Son Nhat (Ho Chi Minh City), Noi Bai (Hanoi), Don Mueang (Bangkok), and Changi (Singapore). Scan your booking reference or passport; the kiosk prints the boarding pass and a luggage tag.
- VietJet check-in counter: Always available. Expect queues from 2 hours before departure, longer on Monday mornings and Friday evenings.
Safety Alert: Some budget airport terminals (notably secondary airports like Da Lat or Surat Thani) have no self-service kiosks. Plan to arrive at the counter 90 minutes early.
How to Update or Change Your Passport Number on a VietJet Booking
This is the search almost every Indian traveller runs at least once. VietJet requires the passport number on the booking to match the passport you travel with. If you made a typo, renewed your passport between booking and flying, or booked under a previous passport, you must fix it before check-in closes.
Method 1: Self-service on the website
- Go to vietjetair.com → “Manage my booking”.
- Enter booking reference and last name.
- Click “Edit passenger details” or “Update passport”.
- Enter the correct passport number, expiry date, nationality, and full name as on the passport.
- Pay the correction fee (typically around ₹2,429 (~660,000 VND or ~$25.21) per segment).
- Save the updated itinerary PDF.
Method 2: Through the mobile app
- Open the VietJet Air app → “My Bookings”.
- Select your flight → “Edit passenger info”.
- Update passport fields and pay.
Method 3: Contact centre
Call or email VietJet support with your booking reference. They can update it remotely, but add a processing fee on top of the standard correction charge. For urgent fixes within 24 hours of departure, this is sometimes the only route that works because the website locks the booking once check-in is open.
Subodh’s Pro Tip: Always book your flight under the same passport number you will travel with. If you have just renewed your passport and your old one is still valid for 6 months, use the old one for the booking and carry the new one as a supporting ID. Mixing passports across the booking and travel day is the single most common reason Indian travellers get turned away at the gate.
VietJet Passport Validity Rules
VietJet follows the immigration rules of both the destination country and Vietnam’s own transit rules. For Indian passport holders, the practical requirements are:
- Minimum 6 months validity beyond your date of departure from the destination country (not just arrival). This is the ICAO global standard and what Vietnam, Thailand, Singapore, Malaysia, and Indonesia all enforce.
- At least 2 blank pages for entry and exit stamps.
- Passport must be machine-readable (the two-line MRZ at the bottom). Handwritten passports and damaged bio pages get refused at check-in.
- Name on booking must match passport exactly, including middle name and order. Even a missing space or a swapped surname can trigger a denial. If you are also planning Vietnam rail travel, our Reunification Express guide covers Hanoi-to-HCMC train logistics where your passport is checked at boarding.
If your passport falls short on any of these, the check-in agent will refuse to issue the boarding pass. There is no fee to fix a passport validity problem; you just cannot fly until you renew.
What Most Guides Don’t Tell You: VietJet check-in agents in Vietnam are stricter than agents at the airport in your destination. A booking that passes check-in at Don Mueang (Bangkok) for a flight to Hanoi can still get flagged at Noi Bai if the passport scan fails. Always carry the original passport (not a photocopy or digital scan), and arrive at the check-in counter at least 2 hours before departure for international routes.
Common Mistakes Indians Make
1. Booking under the wrong passport number
Many Indian travellers book with their spouse’s or parent’s passport by mistake, or enter the number from an old passport. At check-in, the booking passport and travel passport do not match. Fix: update online before check-in opens, or call the contact centre if check-in has already opened. Our full list of scams and culture mistakes Indians make in Vietnam covers this and nine other traps.
2. Assuming the mobile pass is enough
Some airports have scanner issues with mobile passes, especially at secondary terminals. A printed A4 backup takes 30 seconds to produce and saves you if the app fails.
3. Forgetting that name changes cost more than passport changes
A misspelled name costs around ₹7,286 (~1,980,000 VND or ~$75.64) per segment (roughly 3x the passport correction fee). Double-check spelling when you book.
4. Not screenshotting the mobile pass
App logins fail. Screenshot it.
5. Booking under a passport with under 6 months validity
You will be denied boarding with no refund on the fare. Renew before booking.
What Most Guides Don’t Tell You
Passport scans sometimes fail at smaller airports
Airports like Da Nang, Phu Quoc, and Hat Yai do not always have the latest scanners. A clean, undamaged bio page with a clear MRZ (the two lines of text at the bottom) passes almost every time. Wrinkled, laminated, or photo-replaced passports get sent to manual inspection, which can mean missing the flight.
You can update passport details AFTER check-in opens, but it is risky
VietJet allows edits up to a few hours before departure in some cases, but the website and app lock changes once the flight is close to departure. If your correction fails, you have no backup. Fix passport details at booking time, not 12 hours before flying.
The “Manage my booking” portal sometimes routes you through a third-party booking site
If you booked through a travel agent or aggregator (MakeMyTrip, Booking.com, Cleartrip), your booking reference may not work on vietjetair.com directly. In that case, the agent must update the passport for you, usually with their own fee on top.
Seat selection is not the same as boarding pass
Choosing a seat during booking does not give you a boarding pass. You still need to check in 24 hours before departure to get the pass.
FAQ
Can I get my VietJet boarding pass at the airport?
Yes. Self-service kiosks print it for free. The VietJet check-in counter also prints it, but you may pay a small fee for counter check-in on some routes.
How early can I check in for VietJet?
Online check-in opens 24 hours before scheduled departure and closes 30 minutes before. Airport counters open 3 hours before departure on international routes.
What if my passport number is wrong on the booking?
Update it online through “Manage my booking” for around ₹2,429 (~660,000 VND or ~$25.21) per segment, or call the contact centre. Do it before check-in closes.
Can I change the name on my VietJet ticket?
Name changes are treated as a new booking. VietJet charges around ₹7,286 (~1,980,000 VND or ~$75.64) per segment to change a name. Typo corrections of up to 3 characters are sometimes cheaper; call to confirm.
Is a mobile boarding pass enough for international flights?
Yes, on VietJet app, at all major airports VietJet serves. Carry a printed backup just in case the scanner fails.
What if my passport expires before 6 months from my return date?
You cannot fly. Renew your passport first, then rebook under the new number.
Can I check in for a group at once?
Yes. The VietJet website lets you check in up to 9 passengers on the same booking reference in one session.
Subodh’s Take
The boarding pass is the easy part; the passport mismatch is the trap. Indian travellers get caught out by booking under an old passport number, misspelling a middle name, or flying on a passport with under 6 months left. Fix all three at the time of booking, download the pass 24 hours before departure, screenshot it, and print a paper backup. That sequence covers 95% of what goes wrong on a VietJet flight from an Indian passport. If you are planning a full Vietnam trip, our 10-day Vietnam itinerary from India walks through every logistics step from flight booking to last-day departure.
Stay Connected in Vietnam
If you are landing in Vietnam and need data on arrival, a Get Nomad eSIM lets you activate before you fly and skip the airport SIM queue entirely. For longer stays, a physical Viettel or Mobifone SIM from any official store in the arrivals hall still gives the best coverage in rural areas. Heading to multiple countries? Our SE Asia SIM card guide for Indians compares eSIMs and physical SIMs across Vietnam, Thailand, and Singapore.
